Responsive recruiter
Benefits:
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Welcome to Chelsea Terry State Farm Insurance Agency! Since opening in June 2021, we’ve been proudly serving the greater DFW area and all of Texas from our Plano office, offering personalized insurance and financial services that help families protect what matters most and achieve their dreams.
Welcome to Chelsea Terry State Farm Insurance Agency! Since opening in June 2021, we’ve been proudly serving the greater DFW area and all of Texas from our Plano office, offering personalized insurance and financial services that help families protect what matters most and achieve their dreams.
Our growing team of four is known for its “sophisti-chill” vibe—a professional yet fun and supportive atmosphere where everyone is valued. We’re diverse in gender, age, and cultural background, reflecting the community we serve. As an engaged agent with an open-door policy, I’m committed to helping my team reach their full potential both in and out of the office.
We believe in rewarding hard work with competitive perks, including life insurance reimbursement, retirement benefits, quarterly team-building events, and 3 weeks of PTO annually. Free catered lunches every Wednesday, opportunities for cash bonuses, and extra PTO make our workplace as enjoyable as it is rewarding.
ROLE DESCRIPTION:
As a Customer Service Manager - State Farm Agent Team Member with Chelsea Terry - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Oversee the customer service team and daily operations.
- Develop and implement agency policies and procedures.
- Handle escalated customer complaints and issues.
- Train and mentor customer service representatives.
QUALIFICATIONS:
- Prior State Farm experience preferred.
- Property/Casualty and Life/Health licenses (must be willing to obtain, current licensees preferred).
- Leadership and organizational skills.
- Communication and problem-solving abilities.
Compensation: $40,000.00 - $50,000.00 per year
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Chelsea Terry - State Farm Agent
Do you want to work with someone who will help you achieve YOUR goals?
We are a growing agency with big dreams and lots of potential. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our team is comprised of results-oriented individuals that are serious about their development. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is located in Plano, TX.
- Our office is open M-F 9:00AM - 5:00PM.
- I am a second generation State Farm agent.
- I am a proud graduate of The University of Texas at Austin.
We look forward to speaking with you!
Company Website: www.chelseaterrysf.com
(if you already have a resume on Indeed)